What personal information does Cold Spring gather?
To receive and process orders, emails or other requests, Cold Spring must gather personal information about our customers. Here are types of information we gather:
- Information you give us: We receive and store personal information you submit when placing an online order, submitting a job application or contacting Cold Spring via e-mail through our websites. You can choose not to provide selected information, but then you might not be able to fully use our services. We use the information you provide for such purposes as responding to your request, processing orders, completing and shipping orders, improving our processes and communicating with you.
- Mobile: When you visit our website using a mobile device, we may receive information about your location and your mobile device, including a unique identifier for your device. Most mobile devices allow you to turn off location services.
- E-mail communications: We will use your information to send personalized e-mail communications such as updates and promotions. If you do not want to receive e-mail communications from us, please click unsubscribe at the bottom of any of our e-mail communications.
How does Cold Spring share the information it receives?
Cold Spring may share information collected via our website interdepartmentally within our company to successfully process and fulfill your order.
How secure is information about me?
Cold Spring works to protect your security by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
Cold Spring maintains this site for those who are lawfully permitted to consume alcoholic beverages.
Cold Spring takes your security seriously. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name and address, so that it cannot be read over the Internet.
REFUND AND EXCHANGE POLICY
We love our merchandise, and we hope you do too! If something doesn’t fit or otherwise doesn’t meet your expectations, please request a refund or exchange by contacting us at 320-685-8686 or firstname.lastname@example.org.
Any returned items must be in new condition. You must provide a copy of your receipt. You will be charged for additional shipping unless we shipped an incorrect or otherwise unsuitable item, in which case, Cold Spring will cover additional shipping charges to pick up and/or reship the item.
All items will be shipped from our facility in Cold Spring, MN via UPS unless otherwise noted. We will process and ship your order within three (3) to five (5) business days.